Systems and Storage Services

The Root Group provides consulting services for a wide range of products and product families.

For information on the Systems and Storage products we sell, click here.

UNIX Systems

The Root Group specializes in UNIX! We provide expert services supporting all levels of UNIX servers and storage systems. From desktops to multi-terabyte database servers in high-availability datacenter environments... We will design, build and maintain your UNIX environment!

Linux Systems

The Root Group knows Linux too! We provide expert services for Linux enterprise deployments. We understand how to make Linux work for you, seamlessly, reliably, efficiently. Our Linux certified staff can help you design, implement and maintain your Linux strategy; desktop, edge server, appliance or enterprise core.

Microsoft Systems

The Root Group provides expert service and support for your Microsoft based systems and networks. Our certified engineers have designed and implemented large scale server infrastructures and continue to provide the best support available anywhere in the industry.

We also support Microsoft compatible high-end storage solutions from Hitachi and EMC.

Storage Solutions

The Root Group, Inc. sells and supports storage systems from a variety of vendors. We are a Hitachi Elite Certified reseller and also specialize in high-end storage solutions from Sun Microsystems, Microsoft and Platypus Technology.

Service Summary Sheet

The Root Group offers the following Services:

Architecture

• Determine functional requirements and capacity needs
• Design systems and storage infrastructure, including hierarchical storage
• Design data life cycle models with data migration paths
• Design enterprise backup methodologies
• Consult on proposed systems/storage for key applications
• Equipment specification
• Deployment planning

Installation & Integration

• Enterprise server/storage/backup installations
• Cluster installations
• High Availability server installations
• Workgroup server installations
• Automated, scalable workstation and desktop installation

Tuning

• System/Storage/Backup modelling and benchmarking
• Profiling & assessment of running system/storage/backup configurations
• Adjustment of system/storage/backup parameters for optimal performance
• Documentation on baselining and tuning procedures

Structured Management & Administration

• Implement and maintain configuration and change management (CCM) procedures
• Maintain and upgrade complex system/storage/backup configurations
• Automate system, storage, backup and data migration operations
• Investigate and solve operating system, storage, backup and application problems
• User and infrastructure support, covering servers, storage, backups, desktops and all peripherals
• Support, mentor and help grow junior system administrators
• Tutor users on system related functions including mail, file transfer and printing
• Create and maintain comprehensive installed system/storage/backup documentation

Training

• Installed Systems/Storage/Backup Training
• Structured Systems Operation and Maintenance