PROFESSIONAL SERVICES

The Root Group has a full compliment of Professional Services for IT Infrastructure that are available through 3 different engagement methodologies; General Service Contract, Project Based and Best Available. The General Services Contract offers the lowest price, greatest availability and the most flexibility because it is based on a committed weekly or monthly schedule. The Project Based engagement is defined by a Statement of Work (SOW) and is collaboratively developed with our clients to deliver a specific deliverable in a specific timeframe. The Best Available service provides engineering resources in the best available timeframe for short engagements or urgent service issues.

Professional Services for Servers, Storage, Networking and Security:

Requirements Analysis
Architecture
Detailed Design and Configuration
Staging and Test
Production Deployment
Troubleshooting and Optimization
Operations and Management
Assessments
Procedure Definition
Documentation